At Braswell Law Firm, your privacy is important to us. This Privacy Policy outlines the types of personal information we may collect through our website, how we use and safeguard that information, and your rights regarding your data. By using our website https://braswellattorney.com, you agree to the practices described in this policy.
1. Information We Collect
We may collect both personally identifiable information and non-personal technical data, including:
Full Name
Email Address
Phone Number
Details of your legal inquiry (when submitted through our contact forms)
IP Address
Browser type and device data
Usage data such as pages visited, time spent on the site, and referral sources
Information collected via cookies and other tracking technologies
2. How We Collect Information
We gather information through:
Contact Forms: When you submit a request or inquiry
Phone Calls: When you call us via phone links on our website
Cookies and Analytics: We use Google Analytics and similar tools to understand website performance and user behavior
Third-Party Tools: Such as form builders, CRM platforms, or embedded services
3. Purpose of Data Collection
Your information is used for the following purposes:
To respond to your inquiries and assess your legal needs
To schedule consultations or follow up on your legal case
To provide you with relevant updates, newsletters, or announcements (if opted in)
To analyze and improve the functionality and content of our website
To ensure compliance with applicable laws and regulations
To protect our rights, interests, and operations
4. Legal Basis for Processing
If you are in a jurisdiction that requires a legal basis for processing (e.g., under GDPR), we rely on:
Consent – when you voluntarily provide your data
Contractual necessity – to provide legal services or respond to requests
Legal obligations – to comply with state or federal laws
Legitimate interests – to improve our services and marketing
5. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal data. However, we may share it with trusted third parties in the following circumstances:
Service providers: Web hosting, email delivery platforms, analytics, or legal practice management tools
Legal authorities: When required by law, court order, or to protect our legal rights
Business transfers: In the event of a merger, acquisition, or restructuring
All third-party partners are expected to comply with applicable data protection laws. “Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.”
SMS Terms & Conditions
Mobile Opt-In & SMS Consent
By providing your mobile phone number and opting in, you consent to receive SMS communications from Braswell Law Firm, (“we,” “our,” or “us”). The information collected (including phone numbers) will be used solely for communication purposes and will not be shared with third parties or affiliates for marketing purposes.
Types of SMS Communications
If you choose to receive SMS messages from Braswell Law Firm, you may receive text communications related to:
Appointment reminders
Follow-up messages regarding your case or consultation
Billing and payment inquiries
Service updates and notifications
Promotional or informational messages (only if applicable and consented by the user)
Example:
“Hello, this is a friendly reminder of your upcoming appointment with Braswell Law Firm at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging at any time.”
Message Frequency
Message frequency may vary depending on the nature of communication.
Example: “You may receive up to 2 SMS messages per week regarding your appointments, billing, or account status.”
Fees & Carrier Costs
Standard message and data rates may apply. These charges depend on your carrier and your individual mobile plan. Costs may also vary if messages are sent internationally. Braswell Law Firm is not responsible for these charges.
Opt-In Methods
You may opt in to receive SMS messages from Braswell Law Firm through the following methods:
Providing verbal consent during a phone call or in-person consultation
Submitting an online form on our website
Completing a paper form at our office
Opt-Out Methods
You can withdraw your consent and stop receiving SMS messages at any time by:
Replying STOP to any SMS message you receive from us
Contacting us directly to request removal from our SMS list
Help & Support
If you are experiencing technical issues with our SMS service:
Reply with the keyword HELP for assistance
Or contact us directly through our Contact Page
Additional Options
If you do not wish to receive SMS messages, you may decline consent by not selecting the SMS opt-in box on our intake forms.
Standard Messaging Disclosures
Message and data rates may apply
You may opt out at any time by texting STOP
For help, text HELP or visit our Privacy Policy
Message frequency may vary
6. Cookies and Tracking Technologies
We use cookies to:
Analyze user behavior to improve website functionality
Remember user preferences
Track website traffic via Google Analytics
You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features.
7. Data Security
We implement administrative, technical, and physical safeguards to protect your information, including:
SSL encryption
Secure servers and firewalls
Limited access to sensitive data
Periodic security audits
However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Retention of Data
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. When no longer needed, data is securely deleted or anonymized.
9. Your Privacy Rights
Depending on your location, you may have the following rights:
Access your data
Request correction of inaccurate data
Request deletion of your data
Object to processing or withdraw consent
Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at:
📧 info@braswellattorney.com
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.
11. Children’s Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors. If we become aware of such data, it will be deleted promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review it regularly.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, you may contact us at:
Braswell Law Firm
📧 Email: info@braswellattorney.com
🌐 Website: https://braswellattorney.com